Getting Started

The content in this section is primarily intended for administrators who are tasked with installing, configuring, and managing HYPR for their organization. If you're an end user (or if you're brand new to HYPR) we suggest you take a look at the HYPR Mobile App and Passwordless Client menus or, if you are a developer seeking to customize the HYPR experience for your organization, check out the HYPR Passwordless API and the HYPR SDK.

As an admin, you can use the Control Center to:

Administer passwordless end users
Configure HYPR Passwordless client login settings
Set up and manage SSO and other integrations
Manage administrator accounts
Download the Windows and Mac installers for HYPR Passwordless
Monitor user activity and system health
View the Audit Trail
Create and manage API access tokens

Accessing the Control Center the First Time

The first time you access Control Center will be through a Magic Link, which is typically sent to your in an invitation email by a HYPR representative.

Open the email. Click the button that says CLICK HERE to Join Now.

First Time?
The Control Center URL link opens a login dialog, but it will only allow you to login once you have successfully registered with HYPR.
Clicking the button opens the HYPR Device Manager; follow these instructions

If you are using the legacy Device Manager, follow the instructions for Registering a New Device

After logging into HYPR Control Center (both in Standard and Advanced Modes), the home page displays the Dashboard by default.

Accessing Control Center As a Registered User

Navigate to your tenant URL. This can be found in your registration email. For example: https://highlandsbank.hypr.com
A login dialog displays. Enter your username. This will be the email address you used to register. Click Next.
Select HYPR Mobile App and complete the instructions on your device (policies may vary, but may include PIN entry, fingerprint, face, or voice recognition, etc.), or select Passkey and follow the instructions to register your security key, device biometric, or HYPR Enterprise Passkey.
For each paired device, you will see a tile in Device Manager. When you are finished pairing devices, click Continue to access Control Center, or Logout to exit.

Once you are logged in, the Control Center navigation menu will be on the left and some dashboard panels will display in the main pane.

Standard Mode

The HYPR logo will always bring you back to the Control Center Dashboard.

Beneath the logo is the navigation menu. You will see some or all of the options displayed here, depending on what you have purchased:

At the very bottom of the navigation pane is your login identifier and the current Control Center version in the following format:

v[major].[minor].[patch].[build]

Advanced Mode

The HYPR logo will always bring you back to the Control Center Dashboard; it will also reset this page to having no application selected.

A link to the Analytics Dashboard follows.

Beneath that, you will find a dialog to Choose an App or Add Application. The Dashboard changes once an application has been selected.

Clicking the gear image marked Settings will open the Global Settings menu, shown here.

At the very bottom of the navigation pane is your login identifier and the current Control Center version in the following format:

CC v[major].[minor].[patch]

Control Center Dashboard

The default Home page shows What's New in the leftmost panel
System Health displays a high-level view of the components supporting HYPR. Hover over each one to see a description of the status
Next, a graph of recent Authentications is displayed, sortable by both time and channel:
- authentications over the past day, past week, or past 30 days
- authentications by web, workstation, or both
Click the text version link to see a list of authentications over the specified time period.
The Active Users pane shows the total number of users daily and weekly